only for recurring plans. one-time cleans are quote-and-go — no agreement needed. for recurring service, we use a simple agreement outlining scope, schedule, and pricing — it protects both sides and is required for COI filings with most buildings. contracts run an initial 3-month term, then continue month-to-month. cancel or pause anytime after with 30 days written notice.

yes. one-time cleans work as a trial or a standalone reset — no contract, no commitment. most clients start with a one-time clean and move to recurring after they see the difference. request a quote and tell us it's a trial.

yes. most clients prefer evenings, early mornings, or weekends so the clean happens around your team, not through it. we coordinate access with your office manager or building.

yes. our team arrives fully equipped with professional tools and non-toxic, eco-conscious products. no scent bombs, no harsh chemicals, no cart chaos.

yes. we use fragrance-free and hypoallergenic options by default for med-spas, wellness studios, dental and medical offices, and any space with air-quality sensitivity. flag specific requirements at quote and we'll match the protocol.

yes. fully insured and bonded. certificates of insurance are available on request and we file directly with your building management when required.

we coordinate directly with your office manager or building. lockboxes, key fobs, key handoff, and COI filing with building management are all standard. you tell us how you want it handled and we follow your protocol.

notify us within 24 hours and we return to re-clean the specific area at no cost. we don't issue refunds in place of re-cleans — we fix it.

yes. give us at least 7 days notice and we'll pause without penalty. we don't charge for visits that don't happen.

pricing is listed on our services page by square footage and frequency. for spaces over 5,000 sq ft, custom scopes, or sensitive environments, request a quote and we'll respond within one business day.